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Brinkman, Rick.

Dealing with people you can't stand : how to bring out the best in people at their worst / Rick Brinkman, Rick Kirschner. - New York : McGraw-Hill, 1994. - xvii, 199 p. : ill., diagrams.

ISBN: 0070078394

Subjects--Topical Terms:
Interpersonal relations.
Interpersonal communication.
Psychology, Industrial.

LC Class. No.: HM132 / B75