Operations management for competitive advantage /
Richard B. Chase, Nicholas J. Aquilando, F. Robert Jacobs.-
- 10th ed.-
- Boston, Mass. : McGraw-Hill, 2004.
- xvi, 765 p. : ill. (some col.) ; 29 cm. + 1 CD-ROM (4 3/4 in.)
Includes bibliographical references and index.
System requirements for the accompanying computer disc: IBM PC; Pentium based processor; Windows 95/2000/XP; Microsoft Internet Explorer 5.5.