Bourne, Jennifer.

Total quality management : the extent of practice and customer satisfaction in four secondary schools in administrative region #10 of Guyana / by Jennifer Bourne. - Guyana : University of Guyana, School of Education and Humanities, Department of Research and Graduate Studies, 2012. - vi, 182 p. : ill., graphs.

Thesis (M.Ed.) - University of Guyana, 2012.

Includes bibliographical references.


Teachers personnel management.

Thesis LB2832 / T68 B68