Communicating at work : strategies for success in business and the professions /
Ronald B. Adler, Jeanne Elmhorst, Kristen Lucas.
- 11th ed.
- New York : McGraw-Hill, 2013.
- xviii, 462 p. : ill., charts.
Includes bibliographical references
9780078036804 (pbk.)
Business communication. Interpersonal communication.