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Roberts, Harry V.

Quality is personal : a foundation for total quality management / Harry V. Roberts, Bernard F. Sergesketter. - New York : Free Press, 1993. - xiv, 169 p. : ill.

Includes index.

ISBN: 0029266262 (pbk.) 0029266254

Subjects--Topical Terms:
Total quality management.

LC Class. No.: HD62.15 / R63 1993