Poister, Theodore H
Measuring performance in public and nonprofit organizations /
Theodore H. Poister.
- San Francisco : Jossey-Bass, 2003.
- xxi, 289 p. : ill., maps.
Includes bibliographical references.
078794999X (ebk)
Organizational effectiveness--Measurement.
Nonprofit organizations.
Public administration.
Performance--Measurement.
HD58.9 / P65 (ebk.)