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Pike, Bob

Dealing with difficult participants : 127 practical strategies for minimizing resistance and maximizing results in your presentations / Bob Pike and Dave Arch. - San Francisco : Jossey-Bass Pfeiffer, 1997. - ix, 114 p. : ill., photos.

ISBN: 078791116-X (pbk.)

Subjects--Topical Terms:
Employees --Training of.

LC Class. No.: HF5549 .5 / P54