University of Guyana Library

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Sinclair, Joyce

High quality customer care & polishing your telephone manners / by Joyce Sinclair, - Georgetown : Guyana Joyce Sinclair 2008 - vi, [61] p. ill., col photos., ports, diagrs.

On cover: For all those who interact with people

ISBN: 978976820429 (pbk)

Subjects--Topical Terms:
Customer services
Customer relations

LC Class. No.: HF5415 .5 S55