Plunkett, Warren R.
Management : meeting and exceeding customer expectations /
Warren R. Plunkett, Raymond F. Attner, Gemmy S. Allen.
- 7th ed.
- Cincinnati , Ohio : South Western, 2002.
- xxviii , 797 p. : ill., charts, chiefly col. photos., graphs.
Accompanied by CD.
Includes bibliographical references.
0324125658
Management.
HD31 / P55 2002