University of Guyana Library

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Oakland, John S.

Cases in total quality management / John S. Oakland and Leslie J. Porter. - Oxford : Butterworth Heinemann, 1994. - xxii, 271 p. : ill., charts, diagrs., graphs.

Bibliography : p. 252.

ISBN: 0750615656

Subjects--Topical Terms:
Total quality management--Case studies.

LC Class. No.: HD62 .15 / O24