| 000 -LEADER |
|---|
| fixed length control field |
00892nam a22002177a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
GY-GeU |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20171109143709.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
171031b xxu||||| |||| 00| 0 eng d |
| 022 ## - INTERNATIONAL STANDARD SERIAL NUMBER |
|---|
| International Standard Serial Number |
03767701 |
| 040 ## - CATALOGING SOURCE |
|---|
| Transcribing agency |
UG |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Walters, Kadian |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
Language teacher or service representative?: the corrective conversation practices of customer service representatives in Jamaica's public entities/ |
| Statement of responsibility, etc |
by Kadian Walters |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc |
Kingston, Jamaica: |
| Name of publisher, distributor, etc |
The University of the West Indies, |
| Date of publication, distribution, etc |
2016. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
p. 1-17. |
| 490 ## - SERIES STATEMENT |
|---|
| Series statement |
Caribbean Journal of Education |
| Volume number/sequential designation |
Vol 38 No. 2 September 2016 |
| 556 ## - INFORMATION ABOUT DOCUMENTATION NOTE |
|---|
| Information about documentation note |
Vol 38 No. 2 September 2016 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Customer Service. |
| 9 (RLIN) |
16151 |
| 773 10 - HOST ITEM ENTRY |
|---|
| Place, publisher, and date of publication |
Kingston, Jamaica: The University of the West Indies, 2016. |
| Title |
Caribbean Journal of Education Vol 38 No. 2 September 2016 |
| 830 ## - SERIES ADDED ENTRY--UNIFORM TITLE |
|---|
| Uniform title |
Caribbean Journal of Education |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
|