000 -LEADER |
fixed length control field |
00835nam a22002417a 4500 |
003 - CONTROL NUMBER IDENTIFIER |
control field |
GY-GeU |
005 - DATE AND TIME OF LATEST TRANSACTION |
control field |
20180730143308.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
180314b xxu||||| |||| 00| 0 eng d |
040 ## - CATALOGING SOURCE |
Transcribing agency |
UG |
050 00 - LIBRARY OF CONGRESS CALL NUMBER |
Classification number |
HD5001 |
100 1# - MAIN ENTRY--PERSONAL NAME |
Relator code |
Rust, Roland T |
245 10 - TITLE STATEMENT |
Title |
Customer-centered brand management / |
Statement of responsibility, etc |
by Roland T. Rust, Valarie A. Zeithaml, and Katherine N. Lemon. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
Place of publication, distribution, etc |
New York : |
Name of publisher, distributor, etc |
Harvard Business School, |
Date of publication, distribution, etc |
2003. |
300 ## - PHYSICAL DESCRIPTION |
Extent |
Vol. 82 |
310 ## - CURRENT PUBLICATION FREQUENCY |
Current publication frequency |
Monthly |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Customer relation |
Form subdivision |
Management. |
|
Topical term or geographic name as entry element |
Customer Satisfaction. |
700 1# - ADDED ENTRY--PERSONAL NAME |
Personal name |
Zeithaml, Valarie A. |
|
Personal name |
Lemon, Katherine N. |
740 ## - ADDED ENTRY--UNCONTROLLED RELATED/ANALYTICAL TITLE |
Uncontrolled related/analytical title |
Harvard Business Review. Vol. 82 No. 9, 2004. |
773 ## - HOST ITEM ENTRY |
Host Biblionumber |
298785 |
Host Itemnumber |
266193 |
Place, publisher, and date of publication |
New York : Harvard Business School, 2004. |
Physical description |
110-119 p. |
Title |
Harvard Business Review. Vol. 82 No. 9, 2004. |
942 ## - ADDED ENTRY ELEMENTS (KOHA) |
Source of classification or shelving scheme |
|