000 -LEADER |
fixed length control field |
00696nam a22002297a 4500 |
005 - DATE AND TIME OF LATEST TRANSACTION |
control field |
20140520090954.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
140520b xxu||||| |||| 00| 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
1555424910 |
040 ## - CATALOGING SOURCE |
Transcribing agency |
UG |
050 ## - LIBRARY OF CONGRESS CALL NUMBER |
Classification number |
HF 5415 .5 T55 |
100 ## - MAIN ENTRY--PERSONAL NAME |
Personal name |
Tjosvold, Dean |
245 ## - TITLE STATEMENT |
Title |
Team work for customers : |
Remainder of title |
building organizations that take pride in serving / |
Statement of responsibility, etc |
Dean Tjosvold. - |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
Place of publication, distribution, etc |
San Francisco, Calif. : |
Name of publisher, distributor, etc |
Jossey-Bass, |
Date of publication, distribution, etc |
1993. |
300 ## - PHYSICAL DESCRIPTION |
Extent |
xvii, 193p. - |
490 ## - SERIES STATEMENT |
Series statement |
(The Jossey-Bass management series). |
504 ## - BIBLIOGRAPHY, ETC. NOTE |
Bibliography, etc |
Bibliography : p. 175-183 |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Customer service - Management. |
|
Topical term or geographic name as entry element |
Work groups |
9 (RLIN) |
19029 |
942 ## - ADDED ENTRY ELEMENTS (KOHA) |
Source of classification or shelving scheme |
|