| 000 -LEADER |
|---|
| fixed length control field |
00690nam a22002057a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20210414094843.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
140520b xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
0889086842 (pbk.) |
| 040 ## - CATALOGING SOURCE |
|---|
| Transcribing agency |
UG |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
HF5415 .5 D85 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Dunckel, Jacqueline, |
| Dates associated with a name |
1930- |
| 245 14 - TITLE STATEMENT |
|---|
| Title |
The business guide to profitable customer relations : |
| Remainder of title |
today's techniques for success / |
| Statement of responsibility, etc |
Jacqueline Dunckel, Brian Taylor. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc |
Vancouver : |
| Name of publisher, distributor, etc |
International Self-Counsel P., |
| Date of publication, distribution, etc |
1988. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xiv, 102 p. : |
| Other physical details |
charts. |
| 490 ## - SERIES STATEMENT |
|---|
| Series statement |
(Self-counsel business series). |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Customer relations. |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Taylor, Brian |
| Dates associated with a name |
1931- |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
|
| Entry Department |
sys |
| Verified |
YR |