University of Guyana Library
Berbice and Turkeyen Campuses
Berbice and Turkeyen Campuses
Creating a customer-centered culture :
by Lawton, Robin L
Published by : ASQ Quality P., (Milwaukee, Wis. :) Physical details: xix, 177 p. : ill., charts, diagrs., graphs. ISBN: 0873891511 . Subject(s): Customer service -- Quality control
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Total quality management
Year: 1993
Online resources:
Reviews from LibraryThing.com:
| Item type | Location | Call number | Status | Date due |
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 1 Week Loan |
Tain Campus
Social Sciences
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HF5415 .5 L38 (Browse shelf) | Available |
Browsing Tain Campus Shelves , Shelving location: Social Sciences Close shelf browser
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| HF5415 .335 B87 Wide-angle vision : | HF5415 .335 K36 Be the elephant : | HF5415 .335 K36 Be the elephant : | HF5415 .5 L38 Creating a customer-centered culture : | HF5415 .5 R36 Customer service excellence : | HF5415 .5 R36 Customer service excellence : |
Includes bibliographical references.
BCL 05959
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