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Services marketing:

by Zeithaml, Valarie A.
Additional authors: Bitner, Mary Jo. | Gremler, Dwayne D. Edition statement:6th ed. Published by : McGraw Hill Education, (New York, NY :) Physical details: [xxviii], 642 p. : ill., graphs, charts, diagrs. ISBN: 9780071086967. Subject(s): Service industries -- Marketing. | Customer services. | Marketing. Year: 2013
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Item type Location Call number Status Date due
1 Week Loan 1 Week Loan
Tain Campus
Education & Humanities
HD9980 .5 Z45 2013 (Browse shelf) Available
1 Week Loan 1 Week Loan
Tain Campus
Education & Humanities
HD9980 .5 Z45 2013 (Browse shelf) Available
Browsing Tain Campus Shelves , Shelving location: Education & Humanities Close shelf browser
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HD31 B6188 1999 Contemporary business / HD31 B6188 1999 Contemporary business / HD6270 O25 2001 Youth unemployment and employment policy : HD9980 .5 Z45 2013 Services marketing: HD9980 .5 Z45 2013 Services marketing: HF1359 .A77 2001 International economics /

Includes bibliographical references

Purchased BCL 17942 Book Mallory International Ltd

Purchased BCL 17943 GBP$ Book Mallory International Ltd

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