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Managing quality :

by Foster, S. Thomas
Edition statement:6th ed. Published by : Pearson, (Boston :) Physical details: xxiii, 452 p. : ill., diagrs., ISBN: 9780133798258 . Subject(s): Quality of products. | Quality control. Year: 2017
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Item type Location Collection Call number Status Date due
3 Weeks Loan 3 Weeks Loan
Turkeyen Campus
Social Sciences
Book HF5415.157 F67 2017 (Browse shelf) Available
3 Weeks Loan 3 Weeks Loan
Turkeyen Campus
Social Sciences
Book HF5415.157 F67 2017 (Browse shelf) Available
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HF5415.157 F67 2004 Managing quality : HF5415.157 F67 2004 Managing quality : HF5415.157 F67 2017 Managing quality : HF5415.157 F67 2017 Managing quality : HF5415.157 W56 Full price : HF 5415 .2 .838 Cases in marketing research /

Revised edition of the author's Managing quality, 2013.

Includes bibliographical references.

Preface -- Understanding quality concepts -- Differing perspectives on quality -- Quality theory -- Global supply chain quality and international quality standards -- Designing and assuring quality -- Strategic quality planning -- The voice of the customer -- The voice of the market -- Designing quality services -- Managing supplier quality in the supply chain -- Implementing quality -- The tools of quality -- Statistically based quality improvement for variables -- Statistically based quality improvement for attributes -- Sigma management and lean tools -- Forever improving the quality system -- Managing quality improvement teams and projects -- Implementing and validating the quality system -- Appendix -- Glossary -- Index.

Purchased Purchased Jun. 09, 2022 299334 $60,786 YBYW

Purchased Purchased Jun. 09, 2022 299335 $60,786 YBYW

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