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Quality management :

by Summers, Donna C. S.
Published by : Pearson, (Upper Saddle River, N.J. :) Physical details: xii, 409 p. : ill., charts, diagrs., graphs. ISBN: 0132626438. Subject(s): Total quality management. | Quality control. | Organisational effectiveness. Year: 2005
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Item type Location Call number Status Date due
1 Week Loan 1 Week Loan
Tain Campus
Social Sciences
HD62 .15 S96 (Browse shelf) Available

Bibliography: p. 392-400

BCL 14178

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