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41. |
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Oracle Siebel CRM 8 installation and management
by Hansal, Alexander.
Publication:
Birmingham, U.K. : Packt Pub., 2010
. 1 online resource (xii, 549 p.)
, Title from title screen.
Date:2010
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42. |
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Slow down, sell faster!
by Davis, Kevin,
Publication:
New York : American Management Association, 2011
. 1 online resource (xxiv, 262 p.) :
Date:2011
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43. |
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Handbook of brand relationships
Publication:
Armonk, N.Y. : M.E. Sharpe, 2009
. 1 online resource (xxi, 424 pages) :
, "Society for Consumer Psychology"--Cover.
Date:2009
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44. |
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The power of appreciative inquiry
by Whitney, Diana Kaplin.
Publication:
San Francisco : Berrett-Koehler Publishers, 2010
. 1 online resource (xxi, 304 p.) :
Date:2010
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45. |
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Pay attention!
by Thomas, Ann,
Publication:
Hoboken, N.J. : John Wiley & Sons, 2010
. 1 online resource (xvi, 205 p.) :
Date:2010
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46. |
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101 ways to build better relationships with your customers
by Garber, Peter R.
Publication:
Amherst, Mass. : HRD Press, 2007
. 1 online resource (vii, 158 p.)
, Title from title screen.
Date:2007
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47. |
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The customer service intervention
by Martin, Carolyn A.,
Publication:
Amherst, Mass. : HRD Press, 2003
. 1 online resource (xii, 173 p.)
Date:2003
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48. |
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How to get your customers swearing by you, not at you
by Friedman, Nancy J.
Publication:
Amherst, Mass. : HRD Press, 2008
. 1 online resource (xx, 153 p.) :
Date:2008
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49. |
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25 reproducible activities for customer service excellence
by Garber, Peter R.
Publication:
Amherst, MA : HRD Press, 2005
. 1 online resource (ix, 163 p.) :
Date:2005
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50. |
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The experience effect
by Joseph, Jim,
Publication:
New York : AMACOM, 2010
. 1 online resource (xviii, 222 p.) :
, Includes index.
Date:2010
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51. |
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Exceptional service, exceptional profit
by Inghilleri, Leonardo.
Publication:
New York : American Management Association, 2010
. 1 online resource (xvi, 170 p.)
Date:2010
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52. |
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Maximizing your sales with Microsoft Dynamics CRM 4.0
by Kachinske, Edward.
Publication:
Boston, MA : Course Technology, PTR/CRM, 2009
. 1 online resource (xxix, 251 p.) :
, Title from title screen. | Includes index.
Date:2009
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53. |
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Branded customer service
by Barlow, Janelle,
Publication:
San Francisco, CA : Berrett-Koehler, 2004
. 1 online resource (xii, 259 p.) :
Date:2004
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54. |
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50 activities for achieving excellent customer service
by Doane, Darryl S.
Publication:
Amherst, Mass. : HRD Press, 2003
. 1 online resource (272 p.)
, Title from title screen.
Date:2003
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55. |
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Relationship marketing
by Baron, Steve.
Publication:
Los Angeles : Sage, 2010
. 1 online resource (viii, 202 pages) :
Date:2010
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56. |
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Attracting perfect customers
by Hall, Stacey,
Publication:
San Francisco : Berrett-Koehler, 2001
. 1 online resource (xiii, 204 p.)
Date:2001
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57. |
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Creating and managing superior customer value
Publication:
[Bingley, Eng.] : Emerald JAI, 2008
. 1 online resource (ix, 477 p.) :
Date:2008
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58. |
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9 brand shaastras
by Kapoor, Jagdeep,
Publication:
New Delhi ; | Thousand Oaks, Calif. : Response Books, 2009
. 1 online resource (91 p.)
Date:2009
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59. |
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Achieving service excellence
by Fottler, Myron D.
Publication:
Chicago, IL : Health Administration Press, 2010
. 1 online resource (xv, 440 p.)
Date:2010
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60. |
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101 activities for delivering knock your socks off service
by Thomas, Ann,
Publication:
New York : American Management Association, 2009
. 1 online resource (xiv, 367 p.) :
Date:2009
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