|
|
41. |
|
What to say to a porcupine
by Gallagher, Richard S.
Publication:
New York : American Management Association, 2008
. 1 online resource (xiv, 111 p.) :
, Includes index.
Date:2008
Availability:
No items available:
Actions:
Add to cart (remove)
|
|
|
42. |
|
Customer relationship management
by Roberts-Phelps, Graham.
Publication:
London : Thorogood, 2003
. 1 online resource.
, Title from e-book title screen (viewed Sept. 2, 2005).
Date:2003
Availability:
No items available:
Actions:
Add to cart (remove)
|
|
|
43. |
|
Managing quality customer service
by Martin, William B.
Publication:
Los Altos, Calif. : Crisp, 1989
. 1 online resource (viii, 94 p.) :
Date:1989
Availability:
No items available:
Actions:
Add to cart (remove)
|
|
|
44. |
|
Designing the customer-centric organization
by Galbraith, Jay R.
Publication:
San Francisco : Jossey-Bass, 2005
. 1 online resource (xvi, 184 p.) :
Date:2005
Availability:
No items available:
Actions:
Add to cart (remove)
|
|
|
45. |
|
Electronic customer relationship management
Publication:
Armonk, N.Y. ; | London : M.E. Sharpe, 2006
. 1 online resource (xiii, 210 p.) :
Date:2006
Availability:
No items available:
Actions:
Add to cart (remove)
|
|
|
46. |
|
Fundamentals of customer-focused management
by John, Joby,
Publication:
Westport, Conn. : Praeger, 2003
. 1 online resource (xx, 216 p.) :
Date:2003
Availability:
No items available:
Actions:
Add to cart (remove)
|
|
|
47. |
|
The real-time contact center
by Fluss, Donna.
Publication:
New York, NY : AMACOM Books, 2005
. 1 online resource (xv, 221 p.) :
Date:2005
Availability:
No items available:
Actions:
Add to cart (remove)
|
|
|
48. |
|
Call Center operation
by Sharp, Duane E.
Publication:
Amsterdam ; | Boston : Digital Press, 2003
. 1 online resource (xiii, 303 p.) :
Date:2003
Availability:
No items available:
Actions:
Add to cart (remove)
|
|
|
49. |
|
HR from the heart
by Sartain, Libby,
Publication:
New York : AMACOM, 2003
. 1 online resource (xviii, 253 p.)
Date:2003
Availability:
No items available:
Actions:
Add to cart (remove)
|
|
|
50. |
|
Essential tools for operations management :
Publication:
Hoboken, N.J. : Wiley, 2010
. xviii, 146 p. :
Date:2010
Availability:
Copies available:
Tain Campus
Reserved Collection
[HF5415.5 B87 (ebk.)]
(1),
Actions:
Add to cart (remove)
|
|
|
51. |
|
Putting customers first /
Publication:
New York, N.Y. : DK Pub., 2002
. 72 p. :
Date:2002
Availability:
Copies available:
Turkeyen Campus
Processing Center
[HF5415.5 B78]
(1),
Actions:
Add to cart (remove)
|
|