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41. |
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25 reproducible activities for customer service excellence
by Garber, Peter R.
Publication:
Amherst, MA : HRD Press, 2005
. 1 online resource (ix, 163 p.) :
Date:2005
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42. |
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International trade in services and intangibles in the era of globalization
Publication:
Chicago : University of Chicago Press, 2009
. 1 online resource (ix, 376 p.) :
, Papers from the conference entitled International Service Flows convened under the auspices of the Conference on Research in Income and Wealth and the National Bureau of Economic Research, held in Bethesda, Maryland on April 28-29, 2006.
Date:2009
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43. |
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Six Sigma in HR transformation
by Albeanu, Mircea.
Publication:
Farnham, England ; | Burlington, Vt. : Gower Pub., 2010
. 1 online resource (ix, 128 p.) :
, Title from title screen.
Date:2010
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44. |
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Global trade in services
by Jensen, J. Bradford.
Publication:
Washington, DC : Peterson Institute for International Economics, 2011
. 1 online resource (xix, 245 p.) :
Date:2011
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45. |
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Service Level Agreements
by Desai, Jimmy.
Publication:
Ely : IT Governance Pub., 2010
. 1 online resource (117 p.)
Date:2010
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46. |
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Design for services
by Meroni, Anna.
Publication:
Burlington, VT : Gower, 2011
. 1 online resource (xxiii, 272 p.)
, Includes index.
Date:2011
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47. |
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Service science
by Hsu, Cheng,
Publication:
Hackensack, NJ : World Scientific, 2009
. 1 online resource (xiv, 302 p.) :
Date:2009
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48. |
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WTO--trade in services
Publication:
Leiden ; | Boston : Martinus Nijhoff Publishers, 2008
. 1 online resource (xxix, 784 p.)
Date:2008
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49. |
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The World Trade Organization and trade in services
Publication:
Leiden ; | Boston : Martinus Nijhoff Publishers, 2008
. 1 online resource (xiii, 1006 p.) :
Date:2008
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50. |
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Services and economic development in the Asia-Pacific
Publication:
Aldershot, England ; | Burlington, Vt. : Ashgate, 2007
. 1 online resource (xvi, 246 p.) :
Date:2007
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51. |
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Services marketing and management
by Gilmore, Audrey.
Publication:
London ; | Thousand Oaks, Calif. : Sage Publications, 2003
. 1 online resource (215 p.) :
Date:2003
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52. |
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Managing service operations
by Hollins, Bill.
Publication:
London : Sage Publications, 2006
. 1 online resource (xii, 299 p.) :
Date:2006
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53. |
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Operations management for service industries
by Bassett, Glenn A.
Publication:
Westport, Conn. : Quorum Books, 1992
. 1 online resource (xii, 261 p.) :
Date:1992
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54. |
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Handbook of research in mass customization and personalization
Publication:
New Jersey : World Scientific, 2010
. 1 online resource (2 v. (1122 p.)) :
, Papers presented at the 4th World Conference on Mass Customization and Personalization held in October 2007 at the Massachusetts Institute of Technology.
Date:2010
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55. |
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Trade in services to the Asia-Pacific region
Publication:
Chicago : University of Chicago Press, 2003
. 1 online resource (xi, 497 p.) :
, "Contains edited versions of papers presented at the NBER's East Asia Seminar on Economics eleventh annual conference, held in Seoul, Korea, 22-24 June, 2000"--P. xi.
Date:2003
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56. |
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Pricing with confidence
by Holden, Reed K.
Publication:
Hoboken, NJ : Wiley, 2008
. 1 online resource (xxxi, 208 p.) :
Date:2008
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57. |
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Driving down cost
by Wileman, Andrew.
Publication:
London ; | Boston : Nicholas Brealey Pub., 2008
. 1 online resource (vii, 232 p.) :
, Includes index.
Date:2008
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58. |
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Marketing your service business
by Ruskin-Brown, Ian.
Publication:
London : Thorogood, 2005
. 1 online resource (viii, 260 p.) :
, Includes index.
Date:2005
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59. |
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Changing roles of state intervention in services in an era of open international markets
Publication:
Albany : State University of New York Press, 1997
. 1 online resource (xxxv, 333 p.) :
Date:1997
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60. |
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From combines to computers
by Glasmeier, Amy.
Publication:
Albany : State University of New York Press, 1995
. 1 online resource (xxi, 291 p.) :
Date:1995
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