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1. Facework by Domenici, Kathy. Publication: Thousand Oaks, Calif. : Sage Publications, 2006 . 1 online resource (xviii, 225 p.) : Date:2006 Availability: No items available: Actions: Add to cart
2. Engaging communication in conflict by Littlejohn, Stephen W. Publication: Thousand Oaks : Sage Publications, 2001 . 1 online resource (xv, 240 pages) : Date:2001 Availability: No items available: Actions: Add to cart