21. Service innovation   Publication: London : Imperial College Press, 2003 . 1 online resource (xiv, 437 p.) : Date:2003 Availability: No items available: Actions: Add to cart
22. 50 powerful ways to win new customers by Timm, Paul R. Publication: Franklin Lakes, N.J. : Career Press, 1997 . 1 online resource (124 p.) : , Based on: 50 ways to win new customers. | Includes index. Date:1997 Availability: No items available: Actions: Add to cart
23. Supply chain management :   Publication: Boston : Pearson, 2007 . xii, 516 p. : Date:2007 Availability: Copies available: Turkeyen Campus [HF5415.13 .C533 2013] (1), Actions: Add to cart No cover image available No cover image available
24. Teamwork for customers :   Publication: San Francisco : Jossey-Bass Publishers, 1993 . xvii, 193 p. Date:1993 Availability: Copies available: Turkeyen Campus Social Sciences [HF5415.5 T55] (1), Actions: Add to cart