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1. Managing quality fads by Cole, Robert E. Publication: New York : Oxford University Press, 1999 . 1 online resource (viii, 284 p.) Date:1999 Availability: No items available: Actions: Add to cart
2. Improving theory and research on quality enhancement in organizations   Publication: Washington, D.C. : National Academy Press, 1997 . 1 online resource (ix, 21 p.) , Summaries of papers and discussion from a workshop convened by the Commission at the request of the National Science Foundation. Date:1997 Availability: No items available: Actions: Add to cart