1. Market-driven health care :   Publication: Cambridge, Mass. : Perseus Bks, 1997 . xxxi, 379 p. Date:1997 Availability: Copies available: Turkeyen Campus Science & Technology [RA410.53 H47] (1), Actions: Add to cart
2. Uw gehoor is uitstekend! Wat zegt u dokter?   Publication: Den Haag : | Gilsum, NH : Kugler ; | Pathway Book Service [distributor for US and Canada], 2003 . 1 online resource (xvi, 187 p. col. plates) : Date:2003 Availability: No items available: Actions: Add to cart
3. The retail revolution in health care by Fottler, Myron D. Publication: Santa Barbara, Calif. : Praeger, 2010 . 1 online resource (235 p.) Date:2010 Availability: No items available: Actions: Add to cart
4. Going lean by Smith, Amy C., Publication: Chicago, IL : Health Administration Press, 2008 . 1 online resource (xiv, 191 p.) : Date:2008 Availability: No items available: Actions: Add to cart
5. Achieving service excellence by Fottler, Myron D. Publication: Chicago, IL : Health Administration Press, 2010 . 1 online resource (xv, 440 p.) Date:2010 Availability: No items available: Actions: Add to cart
6. A comparison of the health systems in China and India by Ma, Sai, Publication: Santa Monica, CA : RAND, Center for Asia Pacific Policy, 2008 . 1 online resource (xiii, 44 pages) : Date:2008 Availability: No items available: Actions: Add to cart
7. Assessing satisfaction in health and long term care   Publication: New York : Springer, 2000 . 1 online resource (ix, 142 p.) Date:2000 Availability: No items available: Actions: Add to cart
8. Patient satisfaction by Press, Irwin. Publication: Chicago, IL : Health Administration Press, 2006 . 1 online resource (xvii, 262 p.) : , Previous ed. has subtitle: Defining, measuring, and improving the experience of care. Date:2006 Availability: No items available: Actions: Add to cart
9. Patient satisfaction by Press, Irwin. Publication: Chicago, IL : Health Administration Press, 2002 . 1 online resource (xv, 240 pages) : Date:2002 Availability: No items available: Actions: Add to cart
10. Achieving service excellence by Fottler, Myron D. Publication: Chicago, IL : Health Administration Press, 2002 . 1 online resource (xxiii, 422 pages) : Date:2002 Availability: No items available: Actions: Add to cart
11. The trust prescription for healthcare by Shore, David A. Publication: Chicago, IL : Health Administration Press, 2005 . 1 online resource (xvii, 165 p.) : Date:2005 Availability: No items available: Actions: Add to cart