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Service operations management :
Publication:
[S.l.] : Columbia Business School, 1998
. 350 p. :
Date:1998
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2. |
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The service management course :
Publication:
New York : Free Press ; 1991
. x, 977 p. :
Date:1991
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Social Sciences
[HD9980.5 S27 ]
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3. |
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Service management effectiveness :
Publication:
San Francisco : Jossey-Bass, 1990
. xxviii, 414 p. :
Date:1990
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4. |
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Managing professional services enterprises ;
Publication:
New York : Pitman Publishing Corporation, 1971
. ix, 214p. illus.
Date:1971
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5. |
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Services marketing and management
by Gilmore, Audrey.
Publication:
London ; | Thousand Oaks, Calif. : Sage Publications, 2003
. 1 online resource (215 p.) :
Date:2003
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6. |
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Managing service operations
by Hollins, Bill.
Publication:
London : Sage Publications, 2006
. 1 online resource (xii, 299 p.) :
Date:2006
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7. |
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Operations management for service industries
by Bassett, Glenn A.
Publication:
Westport, Conn. : Quorum Books, 1992
. 1 online resource (xii, 261 p.) :
Date:1992
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8. |
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The professional services firm bible
Publication:
Hoboken, N.J. : John Wiley & Sons, 2005
. 1 online resource (xxiii, 544 p.) :
, Includes index.
Date:2005
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9. |
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Plant and service tours in operations management /
Publication:
New York : macmillan, 1992
. xv,270p. :
Date:1992
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Turkeyen Campus
Science & Technology
[T49.5 S36 1992]
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10. |
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Managing professional serices enterprises :
Publication:
New York : Pitman Pub.,
. vii,214p. :
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