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Complete guide to tested telephone collection techniques /
Publication:
Englewood Cliffs, N.J. : Prentice Hall, 1988
. xxiv, 456 p. :
Date:1988
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Turkeyen Campus
Social Sciences
[HG3752.7 U6 W55]
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Innovative management using Telecommunications :
Publication:
New York : John Wiley and Sons, 1986
Date:1986
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Turkeyen Campus
Social Sciences
[HF 5441 T4 D67]
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Great customer service on the telephone
by Anderson, Kristin,
Publication:
New York : AMACOM, American Management Association, 1992
. 1 online resource (xi, 99 pages) :
Date:1992
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