Protocol : the power of diplomacy and how to make it work for you /
Capricia Penavic Marshall.
- New York, NY. : HarperCollins Pub., 2020.
- xix, 418 p.
The hidden superpower of protocol -- The etiquette advantage -- Cultural IQ : who in the world are you? -- Cultural IQ : who are they? -- Talk diplomacy to me : the language of persuasion -- The social network : diplomacy at play -- The power of place -- Rig the room -- Secrets of a gift whisperer -- Keeping up appearances -- The mindset of diplomacy -- The ultimate checklist : extreme preparation -- The yoga of protocol -- Negotiating while female.
"President Obama's former White House Chief of Protocol looks at why diplomacy and etiquette matter-and what they can do for you"-- Provided by publisher.
9780063032231 (pbk)
Marshall, Capricia Penavic, 1964-
United States Department of State Office of the Chief of Protocol --Officials and employees.--Biography
Business etiquette. Interpersonal relations. Negotiation in business.