Going public : the role of labor-management relations in delivering quality government services /
edited by Jonathan Brock and David B. Lipsky.
- Champaign, Ill. : Industrial Relations Research Association, 2003.
- vi, 320 p. : ill., charts, graphs.
- (Industrial relations research association series.) .
Includes bibliographical references.
I. Critical issues in public sector collective bargaining. Public sector collective bargaining and the imperative for service delivery: an overview / Jonathan Brock and David B. Lipsky -- The reform of public sector employment relations in industrialized democracies / Lorenzo Bordogna --Unionization trends and labor-management cooperation in the public sector / Terry Thomason and John F. Burton Jr. -- II. The balance between equitable employment practices and efficient service delivery. Restructuring labor-management relations to improve government services / Stephen Goldsmith --The role and responsibility of union leaders for effective service delivery / Robert M. Tobias -- Enacting labor-management cooperation: new competencies for new times / Sonia Ospina and Allon Yaroni -- III. The effect of the structure of labor-management relations on service quality. Federal labor-management partnerships: perspectives, performance, and possibilities / Marick F. Masters and Robert R. Albright -- Can unions be transformational agents in public sector workplace redesign? / Jeffrey H. Keefe-- The modern guilds: the prospects for organizing around quality in public education / Charles Kerchner -- IV. The legal framework in the public sector: issues, administration, and structure. Public sector labor law doctrine and labor management cooperation / Martin H. Malin -- Wearing two hats: the unionization of public sector supervisors / Adrienne E. Eaton and Paula B. Voos.
0913447862 (pbk.)
Employee- management relations in government --United States. Collective bargaining --Government employees --United States. Collective labor agreements --Government employees --United States.