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Equality in managing service delivery /

by Collier, Rohan,
Published by : Open University P., (Buckingham :) Physical details: vii, 150 p. ISBN: 0335197299 (pbk.). Subject(s): Customer services -- Moral and ethical aspects -- Great Britain. | Discrimination -- Great Britain. Year: 1998
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Item type Location Call number Status Date due
48 Hours Loan 48 Hours Loan
Turkeyen Campus
Social Sciences
HF5415 .5 C64 (Browse shelf) Available
3 Weeks Loan 3 Weeks Loan
Turkeyen Campus
Social Sciences
HF5415 .5 C64 (Browse shelf) Available
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HF5415.5 B48 Marketing services : HF5415 .5 B524 1985 The marketing edge : HF5415 .5 C64 Equality in managing service delivery / HF5415 .5 C64 Equality in managing service delivery / HF5415.5 C66 Conversations on customer service and tales : HF 5415 .5 D47 Managing to keep the customer :

Bibliography : p. 138-142.

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