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The customer driven company :

by Whiteley, Richard C
Published by : Addison-Wesley Pub., (Reading, Mass. :) Physical details: [xi], 308 p. : ill. ISBN: 0201608138 (pbk.). Subject(s): Customer relations | Customer service Year: 1991
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Item type Location Call number Status Date due
1 Week Loan 1 Week Loan
Tain Campus
Social Sciences
HF5415 .5 W58 (Browse shelf) Available
Browsing Tain Campus Shelves , Shelving location: Social Sciences Close shelf browser
HF5415 .5 R36 Customer service excellence : HF5415 .5 R36 Customer service excellence : HF5415 .5 W54 The new market leaders : HF5415 .5 W58 The customer driven company : HF5415 .55 M33 What customers really want : HF 5416 .5 C66 Contextual pricing :

Includes bibliographical references.

BCL 00831

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