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Customer service excellence :
Publication:
New Delhi : Kanishka Pub., 2004
. xiv, 477 p. :
Date:2004
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2. |
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The customer driven company :
Publication:
Reading, Mass. : Addison-Wesley Pub., 1991
. [xi], 308 p. :
Date:1991
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3. |
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Strategic HR :
Publication:
Hampshire, England : Gower Publishing Ltd., 2006
. xiv, 227 p. :
Date:2006
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The reinventor's fieldbook :
Publication:
San Francisco : Jossey-Bass, 2000
. xiv, 689 p.
Date:2000
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5. |
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Service excellence :
Publication:
Chicago, Ill. : American Hospital Pub., 1988
. xvi, 332 p. :
Date:1988
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6. |
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The new market leaders :
Publication:
New York : The Free P., 2001
. x, 262 p. :
Date:2001
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High quality customer care & polishing your telephone manners /
Publication:
Georgetown : Guyana Joyce Sinclair 2008
. vi, [61] p.
, On cover: For all those who interact with people
Date:2008
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The six fundamentals of success :
Publication:
New York : Currency, 2004
. xix, 213 p. :
Date:2004
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Organizational troubleshooters :
Publication:
San Francisco : Jossey-Bass, 1988
. xxi, 200 p.
Date:1988
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Knowledge and value :
Publication:
London : Routledge, 1994
. xvii, 149 p. :
Date:1994
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11. |
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Horizontal management :
Publication:
New York : Lexington Books, 1991
. x, 211 p. :
Date:1991
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[HD66 D45 1991]
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Personal selling :
Publication:
Boston : Houghton Mifflin, 2004
. xxii, 504 p. :
Date:2004
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Life after the 30-second spot :
Publication:
Hoboken, N.J. : John Wiley, 2005
. [xx], 284 p. :
, On title page: An Adweek Book
Date:2005
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Angel customers and demon customers :
Publication:
New York, N.Y. : Portfolio, 2003
. x, 243 p. :
Date:2003
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The business guide to profitable customer relations :
Publication:
Vancouver : International Self-Counsel P., 1988
. xiv, 102 p. :
Date:1988
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16. |
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The market-driven supply chain
by Burrows, Robert P.
Publication:
New York : American Management Association, 2012
. 1 online resource (xiii, 272 pages)
, Includes index.
Date:2012
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Managing Market Relationships
by Lindgreen, Adam.
Publication:
Farnham : Ashgate Pub., 2008
. 1 online resource (245 p.)
Date:2008
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Implementing SugarCRM 5.x
by Maga�na, Angel.
Publication:
Birmingham, U.K. : Packt Pub., 2010
. 1 online resource (vii, 335 p.) :
, Cover title. | "Community experience distilled." | Includes index.
Date:2010
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Microsoft Dynamics CRM 2011
by AuCoin, Mark.
Publication:
Birmingham, U.K. : Packt Pub., 2012
. 1 online resource (iii, 248 p.) :
, Cover title. | "Quick answers to common problems"--Cover. | Includes index.
Date:2012
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Surfing the long summer
by Velthuis, Carol.
Publication:
Oxford, UK : Infinite Ideas, 2010
. 1 online resource (183 p.) :
Date:2010
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